IT Asset Management (ITAM) is a crucial discipline for organizations of all sizes.
It involves the systematic tracking, management, and optimization of an organization’s IT assets, including hardware like computers and servers, as well as software licenses and data.
Effective ITAM can lead to significant cost savings, improved security, and increased operational efficiency.
By learning ITAM, you can gain valuable skills that are in high demand across various industries, opening doors to exciting career opportunities in IT management and beyond.
Finding the right IT Asset Management course on Udemy can be challenging, with a vast array of options available.
You’re looking for a program that not only covers the core concepts but also provides practical guidance and hands-on experience.
It’s essential to choose a course that aligns with your learning style and career goals, ensuring you gain the knowledge and skills needed to excel in this field.
For the best IT Asset Management course overall on Udemy, we recommend IT Asset Management (ITAM) - Hardware Asset Management (HAM).
This comprehensive course provides a deep dive into hardware asset management, covering the entire asset lifecycle from procurement to disposal.
You’ll learn about essential ITAM processes, tools, and best practices, gaining the expertise to effectively manage your organization’s hardware assets.
However, if you’re looking for courses that focus on specific aspects of ITAM, such as software asset management or integration with frameworks like ISO 27001, we have other excellent recommendations as well.
Keep reading to explore our curated list of the best IT Asset Management courses on Udemy, tailored to various learning needs and interests.
IT Asset Management (ITAM) - Hardware Asset Management (HAM)
This IT Asset Management course, with a focus on hardware, teaches you how to effectively manage the entire life of your company’s hardware, from the moment you buy it to the day you get rid of it.
You learn about essential steps like categorizing assets, using discovery software, and the importance of a central asset repository.
You even explore Software as a Service (SaaS) and its role in asset management.
The course guides you through various ITAM processes, such as Install, Move, Add, Change (IMAC) and Return Merchandise Authorization (RMA), giving you the skills to put them into practice.
You discover the significance of asset tagging, RFID tags, and GPS tracking in keeping tabs on your valuable equipment.
This deep dive into the asset lifecycle equips you to confidently manage assets at every stage.
You learn how to use a Configuration Management Database (CMDB) to keep track of your hardware assets, understand the importance of managing warranties, and calculate Total Cost of Ownership (TCO).
You also explore key metrics like Return on Investment (ROI) to measure the success of your asset management program.
By the time you finish, you’ll have the expertise to set up and manage a successful Hardware Asset Management program for your company.
IT Asset Management (ITAM)— Software Asset Management
This course equips you with a solid understanding of Software Asset Management (SAM), a vital part of IT Asset Management (ITAM).
You’ll begin with fundamental concepts and learn why implementing SAM is beneficial.
The course then guides you through the entire SAM lifecycle, from acquiring software to disposing of it.
You’ll learn how to determine software costs and understand the importance of software license agreements and metrics.
The course delves into various software models, including major players like Microsoft, Adobe, IBM, Oracle, and SAP.
You’ll also learn about SAM audits and the ISO 19770 standard for SAM.
The course doesn’t just stop at theory; it dives into practical applications.
You’ll study a case study of DBS, a leading bank, to learn how they successfully implemented SAM practices.
You’ll gain insights into real-world scenarios and learn from their experiences.
The course also provides a glimpse into related areas like IT Hardware Asset Management (HAM) and Enterprise Risk Management, broadening your understanding of IT asset management as a whole.
IT Asset Management (ITAM)— Hardware Asset Management
This IT Asset Management (ITAM) course, with a laser focus on Hardware Asset Management (HAM), equips you with the knowledge and skills to effectively manage your company’s valuable technology assets.
You’ll delve into the core concepts of ITAM and HAM, understanding their significance and the advantages they bring to an organization.
The course meticulously guides you through the essential processes, including identifying and tracking assets, managing equipment loans, and keeping tabs on warranties.
A major emphasis of the course is on Asset Lifecycle Management.
You’ll master each stage of the asset lifecycle, from the initial planning phase to the eventual disposal.
This includes learning how to implement robust security measures to safeguard your hardware from potential threats and understanding best practices in HAM.
You’ll also explore the crucial connection between hardware and software asset management (SAM), recognizing their commonalities and differences.
The course doesn’t stop at hardware.
It seamlessly transitions into the realm of software asset management.
You’ll grasp key SAM terminologies, learn the steps to successfully implement it, and understand the benefits it offers.
This comprehensive program goes beyond ITAM and HAM, providing insights into Enterprise Risk Management and the widely used PDCA (Plan-Do-Check-Act) cycle, a framework for risk management and continuous improvement.
Finally, you’ll gain a solid understanding of Business Continuity Management, including key terms, debunking common misconceptions, and recognizing the importance of ISO 22301, a globally recognized standard for business continuity management systems.
ISO 27001 - IT Asset Management (ITAM)
This ISO 27001 course teaches you how to manage IT assets and why it’s important for your organization.
You learn the principles of asset management, including the asset lifecycle from acquisition to disposal.
This course provides a roadmap with a 7-step approach to both managing and implementing IT asset management.
You delve into the responsibilities associated with assets, such as keeping an inventory, understanding ownership, defining acceptable use policies, and managing the return of assets.
You gain a solid understanding of information classification, a critical aspect of protecting sensitive data within an organization.
The course then moves into the practical aspects of information protection.
You learn about labeling information, handling assets securely, and managing removable media.
You discover how to dispose of media properly and the correct procedures for transferring physical media, ensuring data security throughout these processes.
Master IT Asset Management (ITAM) and Optimization Training
This course teaches you how to manage IT assets like computers, software, and data.
You start by learning the importance of IT asset management, its benefits, and common challenges.
The course then guides you through the IT Asset Lifecycle, from acquiring assets to retiring them.
You discover the best practices for each stage, ensuring efficient asset management.
You also learn how to identify and tag assets using tools and software for tracking physical and virtual assets.
The course teaches you about software licensing and compliance to ensure legal software use.
You learn about different technologies for tracking assets, monitoring their usage, and evaluating their performance.
You will understand how to identify and mitigate asset risks and vulnerabilities.
The course covers implementing security controls and policies to safeguard assets, data protection, and privacy considerations in today’s digital world.
You also discover regulatory and compliance frameworks, learn to develop asset management policies and procedures, and understand how to audit and report for compliance.
Finally, you explore strategies to reduce costs while maximizing asset utilization and performance.
You gain insights into cost reduction strategies, asset tracking tools, and how to analyze asset performance to make informed decisions about your IT assets.
ISO 19770-1:Implement IT Asset Management (HAM) Step by Step
This course teaches you how to use ISO/IEC 19770-1, the standard for IT Asset Management.
You will learn by working through the case study of SolarStream Technologies Inc.
This hands-on approach helps you understand each step of the process.
First, you will discover how to get your management’s support and define the scope of your IT Asset Management program.
Then, you’ll learn how to create a strong policy, assign roles to different teams, and define clear procedures.
You will dive deep into handling hardware assets, including requests, purchases, employee onboarding, audits, and upgrades.
The course also covers what to do if an asset needs to be returned (RMA), disposed of, or is lost or stolen.
You’ll learn about managing hardware for employees leaving the company, a key part of IT Asset Management.
The course also explains the differences between Hardware Asset Management (HAM) and Software Asset Management (SAM).
The course then shifts to implementing IT Asset Management (ITAM) tools.
You’ll learn how to choose the right tools for your organization, set them up with your existing systems, and customize them.
The course teaches you how to train your staff to use the new tools and test them before launching them company-wide.
Finally, you will learn how to monitor these tools to make sure they’re working correctly and efficiently.
JIRA Asset Management Essentials and CMDB Configuration
This course on Jira Asset Management Essentials and CMDB Configuration is a great starting point to effectively manage IT assets.
You will learn the basics of CMDB, a central hub for tracking IT assets like hardware, software, and cloud resources.
This knowledge is crucial for efficient asset management, enabling you to make informed decisions about your IT environment.
The course equips you with the skills to set up and manage your CMDB using Jira Assets.
You will learn how to define your object schema, which dictates how your assets are organized, and set up object types to categorize them.
You’ll also discover how to create request types for different scenarios, such as new hardware requests or software installations.
Through hands-on demos, you will see exactly how to set up and manage your CMDB within Jira Assets.
You’ll learn to create custom fields to store detailed asset information and utilize workflow post functions to automate asset management processes.
This practical approach allows you to apply what you learn in a real-world setting, gaining the confidence to configure and manage your CMDB effectively.